Tiluma Pty Ltd Privacy Policy

Last Updated: 04-April-2023

At Tiluma Pty Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your privacy when you visit our website at tiluma.com.au.

By using our website, you agree to the terms and conditions of this Privacy Policy. If you do not agree with any part of this policy, please discontinue using our website.

  1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: This includes any information that can be used to identify you, such as your name, email address, phone number, and mailing address. We collect personal information when you voluntarily provide it to us, such as when you sign up for our newsletter, create an account, or make a purchase.
  • Non-Personal Information: This includes information that cannot be used to identify you, such as your IP address, browser type, device information, and browsing history. We automatically collect this information when you visit our website using cookies, web beacons, and other tracking technologies.
  1. How We Use Your Information

We use your personal information for various purposes, including to:

  • Process transactions and fulfill orders
  • Respond to your inquiries or requests
  • Send you marketing communications, such as newsletters and promotional materials
  • Improve our website, products, and services
  • Conduct research and analysis
  • Comply with legal requirements and protect our legal rights

We use non-personal information to:

  • Analyze website usage and trends
  • Optimize website performance and user experience
  • Monitor and prevent security threats
  1. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These service providers are required to protect your information and use it only for the purposes for which it was disclosed.

We may also disclose your information when required by law, to protect our rights and property, or to ensure the safety of our users or the public.

  1. Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorised access, disclosure, alteration, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

  1. Third-Party Links

Our website may contain links to third-party websites that are not governed by this Privacy Policy. We are not responsible for the privacy practices or content of these external sites. Please review the privacy policies of any third-party websites you visit.

  1. Children’s Privacy

Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under this age. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete it as soon as possible.

  1. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we will update the “Last Updated” date at the top of this page. Your continued use of our website constitutes acceptance of the updated Privacy Policy.

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Tiluma Pty Limited

info@tiluma.com.au